Services & Support for Medical Hospitals, Clinics, Consultants, and Surgeons

Warranty

• Direct Warranty Program through our manufacturer.
• Custom Warranty Programs such as AMC and CAMC, directly managed by MLC Ltd.

After Sales Services

• Dedicated team of qualified, experienced, and skilled manpower.
• Factory-trained & certified engineers with the latest tools and workshop facilities.

Repair Services

• Full-service repair solutions for all our products.
• Each product is inspected to determine repairability.
• If repairable, we provide a price quotation before performing the repair.
• Repaired products are restored to an almost new condition, maintaining safety and effectiveness.

Annual Maintenance Contract (AMC)

• 4 scheduled maintenance visits per year.
• 2 emergency service calls per machine included.

Comprehensive Annual Maintenance Contract (CAMC)

• Includes all AMC benefits.
• Additional coverage for specific spare parts.

Spare Parts

• Supply of original spare parts and accessories.
• Includes medical devices and Intraocular lenses (IOLs).

Training

• Hands-on training activities on supplied equipment.
• Ensures effective operation and safety of medical devices.

Product Upgrades

• Regular updates on new product versions.
• Upgrade options to enhance existing equipment performance.

We ensure maximum uptime, reliable performance, and long-term support for all medical equipment.